If you want to keep your jewels and watches in a good condition, you should learn the ropes. Especially for you, we gathered some frequently asked questions and we have a qualified answer ready for you. You still have a specific question? Do not hesitate to contact us!
After a while jewels lose their original shine. To simply clean your jewelry is in that case insufficient. The polishing of jewelry allows us to revitalize your golden or platinum jewelry by removing scratches and making it shine again. This, however, cannot be done by yourself, but has to be handled in an atelier. Golden jewels become white gold through the addition of a rhodium layer. Over time, this rhodium layer can wear off, leaving the yellow color visible.
You are always welcome at our store in case your jewelry needs to be cleaned, polished or rhodinated. We obtain the knowledge, expertise and right materials that are necessary to make your jewelry look brand new. Moreover, are we able to check the settlements of your stones. We strongly recommend to check the settlements on a yearly basis.
For more information regarding how to preserve and wear jewelry, we refer you to the next article: ‘How to clean and maintain your golden and platinum jewelry?’.
We strongly recommend you to check the settlements of your stones on a yearly basis. In case you drop a piece of jewelry, please come by our store as soon as possible to check the settlements. This decreases the chance of you losing a stone.
Mechanical watch: a mechanical watch is a watch that can be manually turned. In case you haven’t worn your watch in a while and it has stopped working, you can manually turn it on through the crone. It is advised to wind up a mechanical watch each day around the same time, preferably in the mornings.
Automatic watch: an automatic watch is a watch that winds itself up through the movements of your wrist. This type of watch needs a lot of movement and as such has to be worn often enough. Every watch has a reserve, which is different for every brand and model. Thanks to the reserve it is possible to take the watch off when you are going to bed. If you are unable to wear the watch daily, you can wind it up manually. An alternative is the purchase of a watch winder, which provides the watch of energy through the simulation of your wrist movements. The watch winder can be purchased is our store.
Only watches with a screwed crown can be in contact with water, since the screwed crown guarantees an absolute waterproofness.
We recommend everyone not to wear the strap too tight and to leave some space around the wrist. That way your watch will not wear off easily. A steel, gold or platinum bracelet will show some scratches after a while. These can be removed by polishing the bracelet, a service we provide at our shop.
They start of with a diagnosis of the watch and check what exactly needs to be done. Next, a cost estimate will be made and send to the consumer. The consumer has the option to accept or decline the estimated cost.
During the maintenance of the watch, the watch is completely disassembled. Then all the different compartments are cleaned. When all the compartments have been cleaned, they are checked on malfunctions. If there are signs of wear, the concerning compartments are replaced. Broken or worn out parts can disturb the functioning of the watch. Furthermore, all the compartments are lubricated with oil. To ensure the precision of a mechanical / automatic watch, the balance spring is reset. The bracelet and lug of the watch are polished and cleaned. At the end all the compartments are put back in place. During the maintenance different tests are preformed.
The maintenance of Rolex watches is mainly performed in our shop. Our watchmaker, Franck, gained all the required expertise during a professional education at Rolex in Geneva. If you like more information regarding the maintenance of Rolex watches, please refer to: ‘the maintenance of a Rolex’.
The maintenance of a watch falls under the guarantee and differs according to brand.
In addition to professional water sports and scuba diving watches, watches with a screwed crown are also for a 100 % waterproof. It is important to make sure the crown is always properly closed. You can swim and shower with these watches, since they are water-resistant up to 10 bar (100 meters). Though it is important to rinse the watch sufficiently after contact with sea or chlorine water.
We recommend to test the waterproofness of your watch yearly.
Rolex watches have a superlative COSC certificate. This means that the watches are more precise than watches with a regular COSC certificate. Rolex watches may run approximately two seconds before or behind the actual time a day or one minute before or behind the actual time a month.
However, it is significant to correct a mechanical or automatic watch monthly to ensure the watch’s accuracy. The ultimate moment to correct your watch, is the last day of the month, when you change the date.